For application questions or any support issues, please contact us at support@dipticapp.com. You can also ping us with questions on Twitter @dipticapp.
You have two options when you export a finished image: Normal and Hi-Res (high resolution).
Normal—Final images are 1024 by 1024 pixels.
Hi-Res—Maximum dynamic resolutions based on device camera size:
Normal images will output and save faster, and are ideal if you're just going to include one in an MMS or email to a friend. Hi-res images take longer to save, but the payoff is in pixel-perfect images that look great as on-screen artwork or printed out. You'll get to choose your preference for every Diptic you make.
We currently provide controls to adjust brightness, contrast, and color saturation. You can get to them by tapping a photo on the Effects tab.
On the Effects tab, tap one of your images. Move the color saturation slider (the bottom one) all the way to the left to zero.
Your selected image rotates 90 degrees clockwise.
When you tap "Mirror Image" on the Transform tab, your photo gets flipped horizontally. If you want to mirror or flip your image vertically, tap "Rotate 90 Degrees" two times, then tap "Mirror Image."
Go to the Layout screen and shake your device! This clears all photos, effects and transformations.
On computer screens, colors are made by mixing different amounts of red, green and blue. When all three are "0" you get black, and when all three are "255" you get white (we made shortcuts for those, too). To get a shade of gray, just set all three to the same value, somewhere in the middle. Play with the sliders on the border popup to see how they mix together to make any color you can imagine!
The panels for each layout have a set size, kind of like a window that displays part of your photo so we can merge the two (or three) together. We've designed it so that you'll never have a blank or empty area showing in any of the panels. When your photo "jumps back" to a different position, it's because otherwise there would have been a blank area showing.
All you need is a Flickr account and to join our group. A basic account is free. Once you have an account, visit our group and click the "Join?" link at the top of the page. Once you're a member, you can add any image you create with Diptic to the group pool. You can use the Flickr website, upload directly from Diptic, or use the Flickr app of your choice to upload your photos.
Enabling Expandable Layouts will give you a ton more options to create rectangular Diptics—not just squares. It also changes the aspect ratio of the inside the Diptic, so you can place your images inside the frames next to each other without anything getting cut off.
As an example, here are two DIptics made with the same two photos of a beach in Hawaii.


We've seen thousands of amazing, gorgeous Diptics that just use our standard layouts. With creative zooming, framing and composition, we don't feel like they're limiting at all. But for those users who want a little bit more to work with, Expandable Layouts offer increased flexibility for a 99¢ in-app upgrade. If you have more questions about Expandable Layouts, contact us at support@dipticapp.com.
Negative! Expandable Layouts is linked to your iTunes account, much like how individual apps purchased are linked to your account.
If you attempt to purchase the in-app feature again (clicking buy) with the same iTunes account on a different device, it will prompt you that you have already paid for the feature and will enable it without charging you again.
It could be due to the iPad being locked in landscape mode.
If your iPad's external hardware side switch controls the Lock setting and not the Volume, then:
If your iPad's external hardware switch controls the Volume and not the Lock setting, then:
If you have additional questions that aren't answered here, please contact us at support@dipticapp.com or on Twitter @dipticapp.